This article will show how to upload Files and send them to the PLAYDECK Team.
Open our Downloadportal via this URL: https://download.joy-event-media.de/
You can add your Files now via Drag-drop or file-browser. In our example we already added some PLAYDECK Log-files and a sample video. If you are done adding, please click UPLOAD.
After the Upload is complete, please click COPY to put the Download-link into the Clipboard. Then write us a message to [email protected] along with that Download-link:
Note: Without the Download-link we cant access your Files. This is to protect Customer data.