{"id":86172,"date":"2025-05-29T17:02:43","date_gmt":"2025-05-29T15:02:43","guid":{"rendered":"https:\/\/playdeck.tv\/?p=86172"},"modified":"2025-09-12T14:57:09","modified_gmt":"2025-09-12T12:57:09","slug":"upload-files","status":"publish","type":"post","link":"https:\/\/playdeck.tv\/en\/howto\/upload-files\/","title":{"rendered":"Upload Files to Support Team"},"content":{"rendered":"\n

This article will show how to upload Files and send them to the PLAYDECK Team.<\/p>\n\n\n\n

Open our download portal via this URL: https:\/\/download.joy-event-media.de\/<\/a><\/p>\n\n\n\n

You can add your Files now via Drag-drop or file-browser. In our example we already added some PLAYDECK Log-files and a sample video. If you are done adding, please click UPLOAD.<\/p>\n\n\n\n

Important:<\/strong><\/em> Without the Download-link we cant access your Files. This is to protect Customer data.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

After the Upload is complete, please click COPY to put the Download-link into the Clipboard. Then write us a message to support@playdeck.tv along with that Download-link:<\/p>\n\n\n\n

\"\"<\/figure>\n","protected":false},"excerpt":{"rendered":"

This article will show how to upload Files and send them to the PLAYDECK Team. Open our download portal via this URL: https:\/\/download.joy-event-media.de\/ You can add your Files now via Drag-drop or file-browser. 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