{"id":86940,"date":"2025-09-13T18:43:28","date_gmt":"2025-09-13T16:43:28","guid":{"rendered":"https:\/\/playdeck.tv\/?p=86940"},"modified":"2025-09-13T18:43:32","modified_gmt":"2025-09-13T16:43:32","slug":"recover-license","status":"publish","type":"post","link":"https:\/\/playdeck.tv\/de\/howto\/recover-license\/","title":{"rendered":"Recover lost license"},"content":{"rendered":"<p>This article explains, how to recover a lost license. <\/p>\n\n\n\n<p><strong>Shop license<\/strong><br>If you still can access the PC system with the license, you might be able to recover and move the license by yourself:<br><a href=\"https:\/\/playdeck.tv\/de\/howto\/move-license\/\">https:\/\/playdeck.tv\/howto\/move-license\/<\/a><\/p>\n\n\n\n<p>But if that PC system has crashed, is lost or you had to re-install windows, you will not be able to recover your license by yourself. In this case, please contact us at <a href=\"mailto:support@playdeck.tv\">support@playdeck.tv<\/a>. We are happy to release the license for you, so it can be checked out again with the license manager.<br><\/p>\n\n\n\n<p><strong>USB Dongle license<\/strong><br>If the USB device is broken or lost, we can replace your Dongle and provide you with a temporary offline license during the delivery time. If the Dongle is still working, we can update the Dongle remotely with an updater-file. Please also contact us at <a href=\"mailto:support@playdeck.tv\">support@playdeck.tv<\/a>. <\/p>\n\n\n\n<p><br><strong>Offline license<\/strong><br>The offline license can&#8217;t be moved to another PC by default. Please also contact us at <a href=\"mailto:support@playdeck.tv\">support@playdeck.tv<\/a> to receive a new offline license from us.<br><br><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-medium-font-size\"><\/p>","protected":false},"excerpt":{"rendered":"<p>This article explains, how to recover a lost license. Shop licenseIf you still can access the PC system with the license, you might be able to recover and move the license by yourself:https:\/\/playdeck.tv\/howto\/move-license\/ But if that PC system has crashed, &hellip; <a class=\"kt-excerpt-readmore more-link\" href=\"https:\/\/playdeck.tv\/de\/howto\/recover-license\/\" aria-label=\"Recover lost license\">Read More<\/a><\/p>","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"kt_blocks_editor_width":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"categories":[169],"tags":[],"class_list":["post-86940","post","type-post","status-publish","format-standard","hentry","category-howto"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Recover lost license - PLAYDECK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/playdeck.tv\/de\/howto\/recover-license\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Recover lost license - PLAYDECK\" \/>\n<meta property=\"og:description\" content=\"This article explains, how to recover a lost license. Shop licenseIf you still can access the PC system with the license, you might be able to recover and move the license by yourself:https:\/\/playdeck.tv\/howto\/move-license\/ But if that PC system has crashed, &hellip; Read More\" \/>\n<meta property=\"og:url\" content=\"https:\/\/playdeck.tv\/de\/howto\/recover-license\/\" \/>\n<meta property=\"og:site_name\" content=\"PLAYDECK\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/playdecktv\" \/>\n<meta property=\"article:published_time\" content=\"2025-09-13T16:43:28+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-13T16:43:32+00:00\" \/>\n<meta name=\"author\" content=\"WebAdmin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Verfasst von\" \/>\n\t<meta name=\"twitter:data1\" content=\"WebAdmin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data2\" content=\"1\u00a0Minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/playdeck.tv\\\/howto\\\/recover-license\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/playdeck.tv\\\/howto\\\/recover-license\\\/\"},\"author\":{\"name\":\"WebAdmin\",\"@id\":\"https:\\\/\\\/playdeck.tv\\\/#\\\/schema\\\/person\\\/63a673a3fa358907dfc2bc57cc23f5b8\"},\"headline\":\"Recover lost license\",\"datePublished\":\"2025-09-13T16:43:28+00:00\",\"dateModified\":\"2025-09-13T16:43:32+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/playdeck.tv\\\/howto\\\/recover-license\\\/\"},\"wordCount\":179,\"publisher\":{\"@id\":\"https:\\\/\\\/playdeck.tv\\\/#organization\"},\"articleSection\":[\"How To\"],\"inLanguage\":\"de\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/playdeck.tv\\\/howto\\\/recover-license\\\/\",\"url\":\"https:\\\/\\\/playdeck.tv\\\/howto\\\/recover-license\\\/\",\"name\":\"Recover lost license - PLAYDECK\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/playdeck.tv\\\/#website\"},\"datePublished\":\"2025-09-13T16:43:28+00:00\",\"dateModified\":\"2025-09-13T16:43:32+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/playdeck.tv\\\/howto\\\/recover-license\\\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/playdeck.tv\\\/howto\\\/recover-license\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/playdeck.tv\\\/howto\\\/recover-license\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/playdeck.tv\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Recover lost license\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/playdeck.tv\\\/#website\",\"url\":\"https:\\\/\\\/playdeck.tv\\\/\",\"name\":\"PLAYDECK\",\"description\":\"Professional Video Playout Software for Windows\",\"publisher\":{\"@id\":\"https:\\\/\\\/playdeck.tv\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/playdeck.tv\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/playdeck.tv\\\/#organization\",\"name\":\"PLAYDECK\",\"url\":\"https:\\\/\\\/playdeck.tv\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/playdeck.tv\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/playdeck.tv\\\/wp-content\\\/uploads\\\/Logo_PlayDeck-04-edited-scaled.jpg\",\"contentUrl\":\"https:\\\/\\\/playdeck.tv\\\/wp-content\\\/uploads\\\/Logo_PlayDeck-04-edited-scaled.jpg\",\"width\":2560,\"height\":1087,\"caption\":\"PLAYDECK\"},\"image\":{\"@id\":\"https:\\\/\\\/playdeck.tv\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/playdecktv\",\"https:\\\/\\\/www.instagram.com\\\/playdeck.tv\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/70437766\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/playdeck.tv\\\/#\\\/schema\\\/person\\\/63a673a3fa358907dfc2bc57cc23f5b8\",\"name\":\"WebAdmin\",\"url\":\"https:\\\/\\\/playdeck.tv\\\/de\\\/author\\\/joy\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Recover lost license - PLAYDECK","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/playdeck.tv\/de\/howto\/recover-license\/","og_locale":"de_DE","og_type":"article","og_title":"Recover lost license - PLAYDECK","og_description":"This article explains, how to recover a lost license. 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